Business Instrument

Archive for September, 2009

Feel The Fear And Like It

I just got back a couple of weeks ago from Las Vegas where I attended a seminar with motivational speaker Marshall Sylver called The Next Level and while reflecting on what I did during that five day period I would have to agree that the title of the event is appropriate. During one of the days I spent about 8 hours at a ropes course doing a variety of challenges that normally would not have been of interest to me. Not because I dont enjoy new things but I am not always interested in seeking out thrills. In fact had I known what I was getting into before I paid for the event a few months ago I may have decided not to do it. I guess sometimes its not best to get all the details before diving into something.

To give you an idea of some of the things that I went through at one point I was standing on a platform about 100 feet high and looking down into a canyon. I was strapped into a seat harness and the harness was hooked onto a wire. Upon jumping off of the platform there was an immediate drop for about 10 feet and then I went speeding across the wire for about the length of a football field with my hands and legs free. It was exhilarating to say the least. Another challenge was to walk across a different section of the canyon at the same height but this time I was walking across a metal wire with each of my hands holding onto a rope on both sides of my body. Again it was mentally and even physically challenging to get all the way across because the wire and the ropes started to shake as people got on behind me. Another memorable task was to climb the equivalent of a 40 foot high telephone pole with only the ability to step onto those tiny rocks which are oddly shaped and sometimes even the rocks were loose and would move as I tried to get my footing. The hardest part of that event is that the rocks are spaced so far apart that most of your steps are awkward because of the height and the difficulty in stepping up so high from rock to rock. I finally got to the top took a step onto the platform at the top and looked out over the Las Vegas desert knowing that I was glad to have accomplished the goal.

One of the biggest things that I took from this event was that there were people who were not in good shape and there was even a 70 year old who pulled it off! That was something that I could barely even wrap my mind around. How could they be doing this? The courage that they displaced was even more powerful for me than what I had done. When I got back to the real world I began to realize that the lesson of that week was that the things that I would have to overcome in my daily business life didnt seem to have the same impact. In other words they werent as difficult and didnt even compare to what I had done out there. So when people ask me what the point of doing something like that was the answer lies beyond a simple explanation because its beyond head knowledge it was a next level for me and will open the door to future next levels in my lifetime. For a free consultation on taking your real estate business to the next level contact infomaybachrealestate.com with the words Free Consultation in the subject line.

About the writer:nbsp;nbsp;David Oswald or The Diamond is a full time real estate investor licensed mortgage solicitor and a life and title insurance producer in the state of New Jersey. He is also a founding member and currently a consultant to MortgageNow Inc.
David is growing his wholesaling business and working on a national level through a busy seminar and speaking schedule. He speaks on the topic of real estate does one on one mentoring for students sells a core package of information regarding foreclosures and the short sale business and continues to run a very large pipeline of short sales himself. The Diamond is speaking at up to ten events per month and holds his all day seminar Short that Sale When the Markets Stale once per month.
Oswald is a member of Evangel Church and considers his faith to be the most important aspect of his life. For booking for speaking engagements or for mortgage or real estate business consulting contact www.davidoswaldonline.com.

Feedback Is Essential

Feedback is essential

This article is about the essential feedback from customers and staff.

Many companies mistakenly assume that they know what their customers want. This is often not the truth. One of the most important issues in becoming a master service customer oriented organization is to take steps to learn the customers and to find out what they really need. It is much more professional business to ask customers on wants and needs than assume you already know them. Sometimes wants can be hard to spot. Customer expectations needs and wants must always be top priority to a professional business. As a manager or a director with a responsibility of service and delivery to customers you have to find out whether you meet and exceed your customer expectations or not. You can do this in various ways. Two of the most common methods are surveys and focus groups. Another great way of gathering useful feedback is from your own staff. Feedback from staff is a significant step in discovering where you stand as a company and as a manager yourself. The feedback from staff is so essential because a company or a manager who treats his staff poorly must expect staff to do the same to customers. What you teach or show your staff by word and actions your staff will duplicate it. This means to gain a high standard in service delivery start by yourself. You make the standard for handling the customers correctly and show staff the way of obtaining loyal customers who likes to do business with your organization. Business is not always a matter of prize it is also becoming more and more a question of personal attitude and personal matters.

About the writer:nbsp;nbsp;http://goodcustomerrelationsmanagement.blogspot.com
http://whatcustomerwants.blogspot.com

Explanation On An Office Service Job

Office Service Jobs come in many different formats from Admin to Secretarial and data entry to clerical assistant and office junior. This means that within this industry the variety of jobs available will suit many different people with a wide variety of different skills.

Working in an office environment generally means working fixed hours each day rather than shifts and there are also many opportunities within this sector for people who want to work part time or job share because this type of job lends itself well to this sort of scheme. This means that it can be very suited to people with children or those who dont want to be working weekends or evenings or shifts.

Most companies whether they be retail industrial or any other type of industry will have at least a few workers who work within the office services sector. For a small company this could be a single worker who answers calls sits on the reception desk and also types up letters and other documents. The smaller the company the less people involved and the more varied the job is likely to be. Within larger companies office services jobs are likely to be more specific with a single individual being responsible for only one or two tasks. So a larger company might employ several people as typists doing data entry work or as word processor operators as well as secretaries to serve individuals in the company and they might have a separate personnel department where the office workers there will deal with other personnel within the company.

If you are thinking of working in this type of job then it is useful to have a good command of the English language as well as being prepared to learn how to use computers and other office equipment. It is well to be able to get along with others as you may well have to deal with people on a daily basis although there are some jobs that require this less than others do.

Within Office Services there are some jobs that may require you to have been to college or university and have gained certain skills and qualifications where as others may be suitable for those people who have just left school and have limited qualifications and where the skills can be learnt during on the job training. There are also sometimes opportunities within companies for people to start in more general positions and then through experience and skill make their way up to more specialised positions within the same field.

About the writer:  This was written by Ross Fraser and discusses office jobs